Frequently Asked Questions

Find answers to your questions about buying a car online

We know buying a new vehicle comes with a lot of questions. Here are some of the common questions we receive from our customers across Canada.

FAQ's About Door To Door Auto Sales

What Do I Need to Get Approved For A Car Loan?

Don’t worry about your past situation or past credit! If you are over 18 and have a minimum income of $1800 per month and three months on the job we can start getting you approved for a new vehicle.

Do I Need to Apply Online?

Applying online is an easy, hassle-free option we provide for our customers, but if you prefer to speak to one of our team members directly, please call us anytime, toll-free 1-855-829-8408.

How Long Will it Take to Get My Vehicle?

Depending on road conditions, we can usually have your vehicle delivered directly to your door and ready for you to drive within 48 hours of your application.

What if My Credit is Really Bad?

That’s okay! We specialize in working with folks who have had credit challenges in the past. We don’t focus on your past, we focus on your future and helping you get driving.

Do You Have the Vehicle I Need?

We have access to one of Canada’s largest selections of new and used cars, trucks and SUVs and we absolutely have the vehicle you are looking for!

Is Your Online Application Secure?

Yes. We take security very seriously and we don’t ask for any information we don’t need in order to get you approved. The information we do collect is kept secure and private.

Do You Offer Referral Bonuses?

We offer up to $1,000 Referral Bonuses to anyone you refer who ends up buying a vehicle with us. There is no limit so you can refer as many people and earn as many bonuses as you’d like!

Applying online is the first step.

When you fill out an online application with Door To Door, it is handled by our team directly, not outsourced to some big, faceless company. We look at every potential customer like a real person – not just a credit score. Once you apply, a member of the Door To Door team will reach out and discuss your needs.